SELLER HELP CENTER

A complete Guide for Sellers

SELLER USER GUIDE


This is a basic guide for the Sellers on NaturaCurandera Marketplace.

There are certain steps that the seller needs to follow :

Sign up/Login to the Seller Account. Wait the approval from Seller Support. Once approved you can login into your account.

Products also need to be approved by the Admin.

Once approved, the products will be available on the Shopify Store.

Seller needs to add the payment details to which he wish to receive the order payments.

The seller can contact the NaturaCurandera Seller Portal Staff in case of an issue.


Seller Login/Sign Up :

The seller/vendor needs to sign up through “ Become a Seller “ or log in directly at Seller SignUp .

To start adding products to the store, the seller needs to register/login.


Seller Dashboard

This is the view of the seller dashboard once the seller has successfully logged in.

The seller can have an idea of the products, orders, commission etc by just looking at the dashboard.

Dashboard-Seller-2

Configuration

The Seller can manage the invoice and all the other configuration (for now shipping it’s not possible to configure by Seller side).

Here is the screenshot of the invoice configuration that will be sent from the seller to the customer.

Add-Invoice-Setting-Seller-3

Products

Under this menu- products >> product listing, all the product related information will be there and the product can be edited, viewed and deleted from here :

From the “bulk edit” option in the above screenshot, seller can bulk edit the products and can add the products via csv file to the app.

 


Add Products

This is the “add product” form :

It’s very important to use High Quality Images that it will drive more attention from customers. Also it’s very important to have a self explained title and a good description of product (please take a look to our products in the store). At the end of the page you have also a field (custom field) where you can write “usually shipped in”. Please note that it’s very important your time shipping (an example: “usually shipped in: 7 days”

This way you can add the product.

In case you have selected “digital product” to be added then the form will differ as then you have to upload the file and also specify the number of allowed downloads and the expiry days (if any)

This way a new product is added


Orders

A seller can view and can manage all the order from the “orders” menu under order listing :

The order listing page will list all the orders placed for the seller and the seller can fulfill the order by viewing the order from the order view page.

From the order view, the seller can enter the tracking number for the order and can also print the invoice for that particular order.

Under order menu, the submenu “payment received”, this section shows the payment due and the total payment received by the seller.


Profile

Sellers can manage their account from the “my account” submenu under Profile menu. With my account page, the seller profile page pic, banner image, and all the personal information can be managed.


Under the “Payment Details” submenu, a seller can add the details of the payment mode by which he wishes to receive his earning from the store owner :

The feedback submenu will show all the feedback received by the seller from the customer from the seller profile page.

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