REFUND POLICY


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All sales are final and non-refundable. All information is provided by NaturaCurandera.com to be accurate to the best of our ability, and all our products are of the highest quality. Customer holds harmless and indemnifies NaturaCurandera.com, its agents, affiliates, partners, employees, founders and owners of any liability arising if the customer chooses to change their mind after the payment has been made, and the order has been shipped.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
In case we accept a product’s return, you should mail us to customersupport@naturacurandera.com to confirm the best solution address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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